- Contact Us
We have selected our products for their outstanding quality and are sure that you will be delighted with your purchase. If for any reason you or those who received your gifts are not wholly satisfied, we will replace them or offer a full refund. Our products are guaranteed to give 100% satisfaction in every way. Customers have confirmed our quality and customer service by giving us a 5 star rating on Yahoo! Shopping and TrustPilot customer surveys.
Returns and Exchanges
We hope you will love your selection. If for any reason you wish to send it back, we accept returns within 30 days of receipt of the package. We would appreciate an email or phone call before the return so that we may have to opportunity to correct the issue first. The only product that is not eligble for return or exchange is the Kopi Luwak Coffee.
To return a product ship to the address below via UPS (please keep your receipt should you need to track your package). We regret that shipping and handling charges are nonrefundable.
Volcanica Coffee Company
1831-C West Oak Parkway
Marietta, GA 30062
We're happy to answer questions or help you with returns.
Please fill out the form below for faster service or call us at 877-454-7031.
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