Guarantee & Contact Us

Satisfaction Guaranteed

We have selected products for their outstanding quality and are sure that you will be delighted with your purchase. If for any reason you or those who received your gifts are not wholly satisfied, we will replace them or offer a full refund. Our products are guaranteed to give 100% satisfaction in every way.

Returns and Exchanges

We hope you will love your selection. If for any reason you wish to send it back, we accept returns within 30 days of receipt of the package.

Return the product to the address below via UPS or Parcel Post (please keep your receipt should you need to track your package). Please return a copy of your invoice with your written comments stating the reason for the return and whether you would like an exchange or a full refund and include it with your package. We regret that shipping and handling charges are nonrefundable.

Volcanica Coffee Company
Returns Department
10918 NW 56 Court
Coral Springs, FL 33076

If you have questions about our returns policy please contact our Customer Assistance Department by e-mail us at .