Shipping

Volcanica Coffee is committed to offering only the highest quality of freshly roasted exotic coffees. We ship to customers worldwide and to our men and women serving in the Armed Forces. Below are our shipping options for domestic orders in the United States:

  • Free Shipping on orders of $60 or more

    • 48 continental states only

  • $5.95 Flat Rate

  • 2nd Day and Next Day delivery options


Last Day to Order to Arrive before Christmas

  • Sunday, December 15 for Free Shipping and Flat Rate

  • Wednesday, December 18 for FedEx/UPS 2nd Day

  • Sunday, December 22 for Next Day

We strive to bring you the most cost efficient shipping rates with the fastest delivery time and use either FedEx, UPS or USPS. We ship from our roastery located near Atlanta, Georgia and it normally takes 2 to 5 business days to arrive to its destination in the U.S. We strive to ship all orders by the same business day if placed before 12 pm EST.

International Shipments

Canada
We ship to Canada with the USPS and have found that brokerage fee issues have been less of an issue. With some carriers there may be additional brokerage fees charged by the Canadian government and they are responsibility of the recipient, not Volcanica Coffee.  Unfortunately our free shipping and flat rate offer is not available for Canada.

A cheaper option that some customers use is with a postal forwarding services such as Parcel Monkey. This is a service set up by the customer then we ship to them and they forward to Canada.

All Other Countries
We now offer internationally shipping with FedEx and DHL. Your international shipping amount is displayed during check out. Custom fees and import taxes are the responsibility of the receipient.

As another less expensive option we ship to various postal forwarding services that can be easily set up by the customer. Several of our customers use these low cost services: 

  1. Easy set up and they provide you with your own U.S. shipping address.

  2. They receive your package then ship it to your international destination. They delivery to nearly every country.

  3. Please check out firms our customers have used: QwintryParcel Monkey, AramexParcl, or MyUS

 

Returns

We hope you love your selections but if for any reason you wish to send it back or exchange it, we accept returns within 30 days of receipt of the package. Just let us know if you would like to return an item through the Contact Us page. We would appreciate an email or phone call before the return so that we may have to opportunity to correct the issue first or exchange it at no charge. Products not eligible for return or exchange are the Kopi Luwak Coffees and custom or special orders. Refunds are issued minus any shipping charges.

Return address:

Volcanica Coffee Company
4110 Tench Road, Suite D
Suwanee, GA 30024