Shipping

Volcanica Coffee is committed to the highest quality and we fresh roast and ship the next business day after you place your order. We ship across the U.S., Canada, and to our men and women serving in the Armed Forces around the world. We also ship internationally through postal forwarding firms. Shipping options:

  • Free Shipping on orders of $60 or more

    • USPS Priority Mail

    • 48 continental states only

  • $5.95 Flat Rate

  • UPS 2nd Day and Next Day

 

Last Day to Order to Arrive before Christmas

  • Monday, December 18 for free shipping and flat rate orders

  • Wednesday, December 19 for UPS 2nd Day

  • Thursday, December 20 for Next Day

We strive to bring you the most cost efficient shipping rates with the fastest delivery time. We ship from our roasting facility in Atlanta, Georgia will email you a tracking number for delivery progress which usually takes 2 to 5 days to arrive to its destination depending on location. All shipments are on business days and do not include weekends or holidays.


International Shipments

Canada

We ship to Canada with the USPS and have found that brokerage fee issues have been less of an issue. With some carriers there may be additional brokerage fees charged by the Canadian government and they are responsibility of the recipient, not Volcanica Coffee.  Unfortunately our free shipping and flat rate offer is not available for Canada.

A cheaper option that some customers use is with a postal forwarding services such as Parcel Monkey. This is a service set up by the customer then we ship to them and they forward to Canada.

All Other Countries

We ship internationally through various postal forwarding services that can be easily set up by the customer. Several of our customers use these low cost services: 

  1. Easy set up and they provide you with your own U.S. shipping address.

  2. They receive your package then ship it to your international destination. They delivery to nearly every country.

  3. Please check out firms our customers have used: QwintryParcel Monkey, AramexParcl, or MyUS

 

Returns

We hope you love your selections but if for any reason you wish to send it back or exchange it, we accept returns within 30 days of receipt of the package. Just let us know if you would like to return an item through the Contact Us page. We would appreciate an email or phone call before the return so that we may have to opportunity to correct the issue first or exchange it at no charge.

Please note that Kopi Luwak Coffee is not eligible for return, exchange or credit.

Return address:

Volcanica Coffee Company
1831-C West Oak Parkway
Marietta, GA 30062